Some products sold on this website are digital downloads, such as PDF guides, courses, or other downloadable content.

 

When you purchase a digital product, access to the download will normally be provided immediately after payment has been successfully processed.

 

No Physical Delivery

All digital products are delivered electronically. No physical item will be shipped.

 

You are responsible for ensuring that your device and software are capable of opening the file format provided (for example, PDF).

 

Personal Use Only

All digital downloads are sold for personal use only.

 

You may not:

• redistribute the files

• resell the files

• share them publicly

• upload them to file-sharing websites

• reproduce them commercially

 

All content remains the intellectual property of Eccleshall Websites and Marketing unless otherwise stated.

 

Cancellation and Refunds

Under UK consumer law, customers normally have a 14-day cooling-off period for online purchases.

 

However, for digital content supplied immediately, this right to cancel can be waived if the customer agrees before the download begins.

 

By purchasing a digital download from this website and accessing the download, you acknowledge and agree that:

 

• the product is delivered immediately after purchase

• you request immediate access to the digital content

• you understand that this means you lose your statutory right to cancel once the download has started

 

For this reason, refunds are not normally available once the file has been downloaded.

 

Faulty or Corrupted Files

If a file is corrupted, incomplete, or cannot be opened due to an error on our side, please contact us and we will provide a replacement download.

 

Misuse or Unauthorised Distribution

If digital products are found to be distributed illegally or shared publicly without permission, we reserve the right to pursue appropriate legal remedies.

 

Changes to Digital Products

From time to time, we may update or improve digital products.

 

Customers who previously purchased a digital product are not automatically entitled to future updates unless explicitly stated at the time of purchase.