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Privacy Policy
Let's keep it simple:
When we collect your data on this site, we store it securely ONLY inside Wix's password protected database, your information is secure.
If we send you e-mails or messages, they may occasionally be sent via a Yahoo password protected e-mail system.
We will never share your data with anybody outside Eccleshall Websites.
We will only contact you regarding our own products and services in direct relation to your reason for contacting us.
If you no longer wish to hear from us, simply reply to any of our e-mails with 'unsubscribe', and you will be removed from our marketing emails.
Website and Marketing Services Terms and Conditions
(These do not apply to the 'Basic Website' offer.)
Welcome to our website and marketing services! We're thrilled to embark on this digital journey with you. Here’s a friendly guide to ensure our collaboration sails smoothly:
Deposit and Payments:
Once we kick off your website project, a 50% deposit is required. This deposit is non-refundable as it covers the initial costs of our creative process. Upon completion of your website, the remaining balance will be due. It’s like booking a concert ticket for your brand’s performance – commitment is key!
Your Vision, Our Mission:
We’re here to bring your digital dreams to life. To ensure we hit the mark, please communicate any tweaks or changes you envision along the way. We’re all ears!
Extra Features, Extra Charge:
Dreaming of additional functionalities or elements not discussed in our initial chat? No problem! Just note, these will incur additional charges. It’s a bit like customizing a car; the base model is fantastic, but those extra features will cost a bit more.
30-Day Grace Period:
After the final payment, you have a 30-day window to request any final adjustments, on the house. Consider this your digital test drive.
Ownership and Hosting:
Once the project concludes and all payments are settled, the digital keys are yours. As with all webssites, you will need to pay hosting fees. Wix starts at £10.50pcm at the time of writing, Shopify starts at £28pcm at the time of writing, but prices may vary.
Feasibility and Flexibility:
Our goal is to fulfill your website wishlist. However, sometimes the digital tools at our disposal have limitations. If a requested feature is not feasible within the chosen platform, or if bespoke coding beyond our initial scope is needed, we’ll discuss alternative solutions or additional costs.
Platform Limitations:
The digital world has its boundaries, and sometimes we must navigate within them. We’ll always aim for the moon with your design, but on rare occasions, we might have to settle for the stars due to platform constraints.
Commitment to Completion:
By placing your deposit, you’re not just investing in a website; you’re pledging to partner with us to cross the finish line together. You commit to ensuring you provide all necessary content (images, text, product details, etc.) in a timely and organized manner to avoid project delays.
Content Responsibility:
Your website needs to mirror your brand perfectly, which means you’re in charge of supplying the content. A smooth delivery from your end enables a swift creation on ours.
Sales and Conversions:
While we promise to pour our heart and skill into your project, the digital market is unpredictable. We can’t guarantee your audience will hit the 'buy' button, but we'll do our best to make your offerings as irresistible as possible.
We're on this journey together, and we're committed to making your digital presence as impactful as possible. Thank you for choosing us to bring your vision to life!
By proceeding with our services, you acknowledge and agree to these terms. Here's to a successful partnership and an outstanding online presence!